iPhone with Exchange Server 2010 – introduction

24 Apr

Steve Goodman, author of http://www.stevieg.org published a new book about using iPhone and Exchange 2010. Subtitel: Set up Microsoft Exchange Server 2010 and deploy iPhone and other iDevices securely into your business. Reviewers are Jeff Guillet, Laercio Simoes and Henrik Walther.

I recommend this book to everyone who administrates ActiveSync clients in his company. It is offered as eBook (i.e. pdf) or printed version .

You can order at http://www.packtpub.com/iphone-with-microsoft-exchange-server-2010/book

Chapter 1: Introduction to iPhone with Exchange Server 2010 5

Overview of Apple iOS device range and features 6

Overview of Microsoft Exchange Server 2010 8

Competing products 10

Core features of Exchange Server 2010 10

Mobility features 11

Exchange Server licensing and versions available 12

Overview of Office 365 and Exchange Online 14

Complementary features 16

Integration with on-premises systems 19

Versions available 19

Overview of Exchange ActiveSync 20

Overview of provisioning 22
Summary 23

Chapter 2: Architecture and Implementation Planning 25

Overview of Exchange Server 2010 roles 26

Client Access Role 26

Providing high availability for the Client Access Role 29

Hardware or Virtual Load Balancers 29

Mailbox Role 30

Providing high availability for the Mailbox role using Database Availability Groups 32

Hub Transport Role 35

Mail Routing in Exchange Server 2010 36

Providing high availability for the Hub Transport Role 37

Edge Transport Role 39

Providing high availability for the Edge Transport Role 40

Alternatives to using the Edge Transport Role 41

Unified Messaging Role 42

Providing high availability for the Unified Messaging Role 43

Active Directory 43

Capacity planning for Exchange ActiveSync clients 44

Our example organization 45

Combined Client Access/Hub Transport/Mailbox Server

Role requirements 47

Load Balancer 56

Active Directory considerations 57

Planning for namespaces and certificates 57

Subject Alternative Name certificates 58

Network configuration 59

Summary 60

Chapter 3: Exchange Server Configuration for iOS Connectivity 61

More about our example environment 62

Network diagram 62

IP addressing 63

Installation of Microsoft Exchange Server 2010 64

Basic server configuration 64

Disk configuration 64

Network configuration 69

Obtaining installation media 70

Active Directory preparation 71

Installation of pre-requisites 72

Installation of Exchange Server 2010 72

Configuring Microsoft Exchange Server 2010 75

Configuring databases 76

Configuring the Database Availability Group 79

Configuring the Client Access Array and Load Balancing 84

Configuring DNS names 86

Configuring certificates 86

Configuring Outlook Anywhere 91

Configuring Send Connector 91

Configuring accepted domains and Receive Connectors 93

Testing client connectivity 94

Creating a test Mailbox 94

Testing basic client connectivity 95

Testing AutoDiscover and ActiveSync functionality 97

Testing iPhone connectivity 98

Summary 101

Sign-up process for Office 365 104

Domain and DNS configuration 106

Testing and troubleshooting 112

Checking DNS entries 112

Creating accounts 113

Testing the account using Outlook Web App 114

Checking ActiveSync connectivity 115

Connecting an iOS device to Office 365 116

Summary 119

Chapter 5: Creating and Enforcing Policies 121

The purpose of Exchange ActiveSync policies 121

Exchange ActiveSync policies 122

Require Password 124

Allow Simple Password 125

Minimum Password Length 125

Require Alphanumeric Password 125

Time without user input before the password must be re-entered 126

Password Expiration Policy 127

Enforce Password History 127

Device Encryption 127

Include Past E-mail Items (Days) 128

Allow Direct Push while Roaming 128

Allow Camera 128

Allow Browser 129

Creating and managing ActiveSync Mailbox policies 129

Using Exchange Management Console 131

Modifying the default policy 131

Creating a new policy 132

Assigning the new policy to a Mailbox 134

Using Exchange Control Panel 135

Modifying the default policy 136

Creating a new policy 138

Assigning the new policy to a Mailbox 139

Using Exchange Management Shell 141

Modifying the default policy 141

Creating a new policy 142

Assigning the new policy to a Mailbox 142

Restricting device types 143

Summary 146

Chapter 6: Configuring Certificate-based Authentication in Exchange Server 2010 149

Overview of certificate-based authentication 150

Considerations for certificate-based authentication 15

Installation of the certificate authority 152

Configuration of the certificate authority 155

Provisioning and publishing user certificates 160

Creating the Enrolment Agent certificate 161

Creating a certificate on behalf of a user 163

Configuring Exchange Server 2010 for certificate-based authentication 169

Configuring IIS pre-requisites 170

Configuring Exchange ActiveSync 172

Testing certificate-based authentication using Outlook Web App 173

Summary 178

Chapter 7: Provisioning iOS Client Devices 179

Overview of device Configuration Profiles 179

Obtaining and installing the iPhone Configuration Utility 182

iTunes and device activation 182

Creating Configuration Profiles for users 184

General 186

Passcode 186

Restrictions 187

Exchange ActiveSync 188

Subscribed calendars 191

Credentials – embedding the User certificate 191

Other options 192

Wi-Fi and VPN 192

E-mail, LDAP, CalDAV, and CardDAV 193

SCEP and Mobile Device Management 193

Deploying Configuration Profiles to devices using the
iPhone Configuration Utility 193

Device activation 193

Deploying the Configuration Profile 194

Creating a generic Configuration Profile 197

Deploying a generic Configuration Profile from the Exchange Server 199

Configuring IIS 200

Installing the generic Configuration Profile on devices 202

Summary 204

Chapter 8: Sharing Mailboxes and Calendars 207

Overview of shared mailboxes 208

Challenges associated with shared mailboxes 211

Creating and connecting users to shared mailboxes 211

Creating a shared mailbox 212

Granting permissions 214

Accessing the shared mailbox using Outlook 217

Accessing the shared mailbox using Outlook Web App 218

Configuring a shared mailbox for iOS device access 220

Methods to connect iOS devices 222

Connecting an iOS device manually 222

Connecting an iOS device using an iPhone configuration profile 223

Overview of iCal calendar sharing 225

Configuring iCal calendar sharing 226

Enabling Calendar Publishing 226

Configuring Sharing Policies 227

Sharing iCal calendars 229

Using Outlook Web App to publish a calendar 229

Using Outlook 2010 to publish a calendar 231

Connecting iOS devices to Shared Calendars 231

Adding calendars on an ad-hoc basis 231

Using the iPhone Configuration Utility to add shared calendars 233

Summary 235

Chapter 9: iOS Client Device Management 237

Identifying iOS devices in use 239

Viewing an individual user’s ActiveSync devices 239

How ActiveSync information is stored in Active Directory 239

Viewing and managing a user’s ActiveSync devices using

Exchange Management Console 240

Exporting ActiveSync device information 242

Using the Export-ActiveSyncLog command 242

Obtaining more detailed information 245

Troubleshooting connection problems for iOS devices 246

Testing ActiveSync functionality 248

Analyzing reports 251

Enabling device-side logging 251

Using administrator features for disabling and remote wipe of devices 254

Disabling ActiveSync for a user 254

Using remote wipe 256

End-user features for remote wipe of devices 258

Summary 260


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